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As things start to shift back to 'normal', it will become a little easier to focus on the projects that matter most right now, like branch modifications to meet the new client expectation, technology that can eliminate multiple touch points, and adapting the headquarters for a safe and easy transition back for staff. Whatever your initiative, we wanted to help make it as easy as possible. That's why we're rolling out this 4 week educational webinar series, each with a different panel of experts who will be focusing on the adaptations you need to make for today’s unique situation and tomorrow’s new economy. And the best part? You will be able to submit your own question(s) at registration for the experts to answer during their live panel discussion!



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A Live Expert-Led Webinar

Every Wednesday a panel of different experts, from design to tech to operations, will gather to answer your leading questions.

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An Educational Blog

Every Thursday we will publish a new blog focused around new ideas for how to survive and thrive in these unknown times.

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Direct Access to Experts

Got a question or a specific project you want to discuss with one of our experts about? Schedule a 1:1 strategy session!


Fill out the form for each panel discussion that you want to attend...

Week 1:

Adapting Branch Design for Today, Tomorrow, and Beyond

June 17th | 10AM - 10:45 AM PST

How does the branch need to change to keep clients and staff safe and comfortable? What changes are temporary and what needs to be built into future plans? A panel of experts will discuss and answer these questions, and many more, in this webinar about branch design.

Expert panel includes:

  • B.A. Eastwood, Director of Architectural Services at DBSI     
  • Jessica Kreger, Assoc. IIDA, LEED Green Associate and Lead Interior Designer at DBSI     
  • Lana Kaupert, Director of Transformation Strategy at DBSI

Access the Recording!

Week 2:

How Technology Can Help Financial Institutions Navigate the Future of Banking Post COVID-19

June 24th | 10AM - 11AM PST

What technologies should you be focused on in these times? How can you use tech to limit human interaction and physical touch points in branches? Which tech offers the greatest return on investment? These questions (plus some) will be covered by a panel of technology experts in this webinar.

Expert panel includes:

  • Nathan Moore, Chief Technology Officer at CFM + DBSI
  • Cody Willis, Sr. Integrations Strategist at CFM
  • Mike Mares, Video Banking Expert at Pop.io
  • David Bolton, ITM Expert at NCR 

Access the Recording!

Week 3:

The New Normal for Retail and How Financial Institutions Can Ensure Client Satisfaction

July 1st | 10AM - 11 AM PST

What does the new client-associate interaction look like? How do you communicate your new operations and protocols to both your staff and clients? How can you go above and beyond to support clients right now? This panel of client experience experts will tackle these questions and others in this webinar.

Expert panel includes:

  • Richard Paige, Director of Market and Product Development at Vantage West Credit Union
  • Krista Litvack, Director of Professional Services at DBSI + CFM
  • Jared Sletten, Digital Solutions and Visual Communications Expert at The Digital Signage Agency

Access the Recording!

Week 4:

How to Adapt a Headquarters to Offer a Safe and Positive Environment Where Staff Can Thrive

July 8th | 10AM - 10:45 AM PST

How do the headquarters, staffing model, and business operations need to change with COVID-19 among us? How should you be communicating these changes to your staff? How can you get things up and running as quickly as possible. Answers to these questions, and more, will be uncovered in this expert-led webinar.

Expert panel includes:

  • Brian Silvester, Director of Design, DBSI
  • B.A. Eastwood, Director of Architectural Services at DBSI   
  • Jared Sletten, Digital Solutions and Visual Communications Expert at The Digital Signage Agency
  • Jessica Kreger, Assoc. IIDA, LEED Green Associate and Lead Interior Designer at DBSI

Access the Recording!

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