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HOW HAS COVID IMPACTED 2021 BANKING OBJECTIVES?

We asked nearly 300 bankers how they've coped during COVID, and what they have planned next for 2021.

See what other branch traffic trends others have experienced, what technology they plan to invest in, how their priorities shifted, and more in this 16-page report.

A FEW STATS INCLUDE...

  • 80% of Financial Institutions said their in-branch traffic went down but over 90% said their mobile & drive-thru traffic sped up. 
  • 38% plan to add to their branch network.
  • Almost 40% of Financial Institutions are shifting their staffing models to advisory universal associates over transactional tellers and siloed bankers.
Want more? Download the full 16-page report by completing the form!

GET YOUR COPY OF THE REPORT HERE!